© 2023 MasterCorp. All rights reserved.
MID-WEEK CLEAN
For basic cleanliness and unit function. We make sure to remove all trash and deliver new towels to keep the room feeling fresh!
OCCUPIED CLEAN
IN-ROOM
Explore Our Solutions
General and detailed cleans to keep units fresh and in optimal condition.
From common areas to hallways and walkways, our teams are equipped to meet your cleaning needs outside of guest units.
We can provide full-service linen and terry management. From start to finish, we collect, wash, dry, fold and deliver.
BEYOND THE ROOM
LAUNDRY SERVICES
From staffing, to training, and execution, we manage every detail of your housekeeping operation. We provide you a full-service partnership including a broad scope of services.
Resort and Hotel Housekeeping Solutions
Industry Affiliations
Through the years, we have developed partnerships with a variety of manufacturers and trade organizations to keep up to date on industry trends.
IN-ROOM
All of our services are customized based on your property needs, seasonality, and brand standards.
Using our proprietary 7 Steps to Clean® process, we disinfect, dust, and replenish guest amenities following your brand standards.
DEPARTURE CLEAN
When guests leave, we step in, disinfecting and dusting all surfaces. Beds are freshly made, and appliances are cleaned and inspected for damage. Amenity use is cataloged for your benefit and is replaced accordingly from your stock.
MID-WEEK CLEAN
A nice touch up, to brighten the unit and keep conditions up to standard. Everything from surface disinfecting, to dusting, and trash collection.
While occupants are out, we go in and freshen up the unit, cleaning and disinfecting surfaces, making beds, dusting, and replacing amenities. We also partner with you to attend any special guest requests or deliveries.
DEEP CLEANS
TRASH & TOWEL SERVICE
We offer detailed cleans to keep units refreshed and in optimal conditions. Our maintenance cleans give each room a new start, and reduce wear on floors, fabrics, and appliances, which saves you on expensive repairs and replacements down the line.
ANNUAL
We partner with Engineering to service everything while the unit is offline. Without losing focus on quality, our team works at a steady pace to service units in the least amount of time and get them back online in no time.
SEMI- ANNUAL
QUARTERLY
BEYOND THE ROOM
Our services are not limited to guest units. Hold us accountable for all aspects of cleaning at your property.
GUEST AREAS
EXTERIOR / GROUNDS
BACK OF THE HOUSE
LAUNDRY
LINEN DELIVERY
Don’t have a team to deliver? Not a problem. We are also equipped to deliver linen directly to the units, on time, every time.
A STEP ABOVE THE REST
We Work with You, Every Step of The Way
As your partner, we fly your flag, align ourselves with your brand, and operate within your culture. We are always by your side and committed to getting the job done correctly and on-time, every time. Get in touch and let us get to work for you.
QUALITY ASSURANCE
TECHNOLOGY
REPORTING
PARTNERSHIP
We’re more than staffing. We are your housekeeping SOLUTION.
Our dedicated Quality Assurance team performs audits, 1-2 times per year at every location. We build specific inspections to match your QA and brand audits.
We share weekly operations dashboards specific to each property, with each of our clients. These allow your team and ours to track staffing needs, turn times,
departures, deep cleans and compare quality scores.
This is part of our ongoing commitment to development and expansion, not only for teams, but for our clients.
Our award-winning, industry leading
software allows us to efficiently conduct operations, prepare assignments and schedules, track rooms, report data, and dispatch support. This saves you time and money when it comes to operations management.
We bring market knowledge and the ability to leverage our strong presence in those markets to support you. Also, our team lends seamlessly into your operations. We fly your flag and become an extension of your team.
CLEAN, DRY & FOLD
We can provide full-service linen and terry management. From start to finish, we collect, wash, dry and fold for your team to deliver to guests.